A consultation is always a good choice when choosing a moving company, either by phone, email, or in-person. An estimate or quote based on the size of your dwelling is never going to be as accurate as one based on the actual realities of your move – people have wildly different amounts of “stuff”!
Darling Solutions offers multiple types of consultations, and which type you have is dependent on your needs and the scope of your services. Not to worry – a call with one of our office team members will quickly determine which consultation is most appropriate for your situation.
- In-Person Consultations: Take place on-site, in your current residence. Our consultant will meet you there to take a tour, and you can discuss your needs and ask any questions you may have. At the end of the consultation, we will leave a detailed service proposal and estimate for your review.
- Phone/ Email Consultations: We will request a complete list from you of everything to be packed and moved, including pictures if possible! Our office team will ask you questions to ensure we understand the full scope of your requested services, then present the information to one of our consultants for an estimate and service proposal. We will send the service proposal and estimate to you by email, and you can take your time to review the proposal.
- Video Consultation: In very special scenarios, a video call consultation can be arranged when you cannot be on site. You will need to have somebody provide access to the residence, and our consultant will video call you once they are inside to do a tour and discuss the scope of your services. We will send our proposal by email, after the consultation is complete.
Regardless of which type of consultation you have, rest assured that there will be no pressure to make a decision on the spot, and no upselling or sales tactics. You are always welcome to connect with us should you have questions about our proposal and estimate – we want you to feel confident and comfortable with our services.
We will wait to hear from you about whether you wish to “move” forward with our services. If you approve of our proposal, please reach out to our office to reserve your preferred dates as soon as possible! Our team will take it from there to make all the necessary arrangements, then we’ll email you a detailed plan to ensure that you have the information summarized and easily accessible.
Please note: Your privacy is important to us. While we do take down your information for our files, we never share or sell this information, and your information is shredded if you choose not to proceed with our services. Similarly, we will not speak with anyone other than you about your proposed services, unless you provide explicit permission to disclose the information.
