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Testimonials

Kimberly Bent
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My family and I hired Darling Solutions in November 2022 and again in April 2023 to move my mother's belongings into a retirement home following her stroke. I coordinated all of the details from outside of the country.

The staff was kind, professional, caring and attentive to every detail. This made everything so much easier for myself and my family during a very stressful time. I am grateful for the level of care and service Darling Solutions staff have shown for my family and I through hard times. The road is not over for us, so we will definitely reach out to Darling Solutions again.

I highly recommend the Darling solutions team if you are looking for a professional, reliable service.
Greg Campbell
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This will be the 3rd time we have used Darling Solutions for a move and every time it has been awesome service!

Always there when they say, workers are polite and accommodating and very efficient.
Jason Hughes
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We cannot recommend this moving company enough. From our initial enquiry to the moment the team completed the move, we were shown kindness, patience and professionalism across the board. From the owner, office staff and movers, everyone was an absolute pleasure to work with.

Having dealt with several different moving companies in the past (most good, some not), the team at Darling were BY FAR the best. I don’t write reviews often, but this company deserves high praise for the amazing work.

100% recommended.
Victoria MacKinnon
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I highly recommend Darling Solutions. I had used them several years ago to help move my brother's things from one retirement home to another and then help him to arrange everything in his new place. They were very patient with him (he was wheelchair-bound) and he liked them very much.

Sadly, my brother passed away recently. I had to remove his things from the residence within a very short time. I contacted Darling Solutions again asking if they could help on such short notice. Kelly was able to accommodate me. After sorting and removing what I could, I asked them to move his remaining things out of the residence and to take everything to appropriate charities. This included everything in his room, a large storage room and a cargo trailer. There were many tools, clothing items, medical equipment and other things that could be of use to others. Darling Solutions had a list of charities they dealt with and were able to rehome most things and dispose of items no longer able to be used.

Special thanks to Kelly for fitting me in to her already tight schedule; Leah and Susan for their quick sorting and packing; and Danny and Glen for moving the items to different charities and disposing of unusable items.

This was a very troubling time for me and Darling Solutions were very helpful. Everything went as planned.

Many thanks again!
John O'Halloran
Positive: Professionalism, Quality, Responsiveness, Value
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After 37 years military service and countless moves my recent move with Darling Solutions was the most professional, efficient, cost effective, caring and competent moving company I encountered. Darling handled my furniture and effects as if it were their own. Paul and Aimee were most efficient and careful packers. The entire team, under Paul as Team Leader, were so proficient, friendly and professional that my son gave them all a tip. I had a fantastic downsizing move. Customer service was top drawer.

My move with Darling was painless. Darling looked after all my moving requirements in the most professional and caring manner. I was not disappointed when I selected Darling Solutions as my mover. John F. O'Halloran
Anthony and Margaret Vandervoort
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We were very pleased with the interactions we experienced with Darling Solutions throughout our move. Maddy at the Office and Ian, Matt and Thomas on their moving truck kept us calm with their cheery professionalism during the inevitable upheaval created by relocating from one town to another. Many thanks and best wishes for the future of your excellent business!
Janet Smith
Positive: Professionalism, Quality, Responsiveness, Value
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I have dealt with Darling Solutions to move my Dad from his home to a retirement residence twice and now as an estate move. All the staff are very helpful and professional. The first move I decided to do the unpacking myself but the second time I had them do the unpacking and placing of everything. They did a phenomenal job at placing the furniture, hanging pictures etc. The last move they delivered furniture donations to Mathew House for me also took things to Value Village and disposed of anything of no value and delivered what was coming to my home. They even moved a piece of furniture from my den to my basement as it was being replaced by a desk from my Dad.

I would definitely recommend Darling Solutions for your moving needs.
Richard McLauchlan
Richard McLauchlan
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Just had the pleasure of being moved by Darling Solutions and it was GREAT! Everyone involved, office team, packing team, moving team and unpacking team were friendly, knowledgeable, funny, caring and all around amazing.

Strongly recommend these fine folks. Thank you 👍👍👍❤️❤️❤️
Dave Tod
Positive: Professionalism
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We used Darling to move my parents into the Redwoods September 1, 2020. The pre move consultation went smoothly as did the prepacking and on moving day the guys showed up on time and finished on time. I was greeted by name so that was a nice bonus. The team wore uniforms – a nice touch of professionalism.

The team knew where to park and the layout of both buildings – again good research. And although I was not present for the off loading it went smoothly as well. All of the team showed expertise and an understanding of the complexities of dealing with elderly people and their families.

We would definitely recommend them!
Margot Laporte
Positive: Professionalism, Responsiveness
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We used Darling Solutions to pack up and move my elderly parents from their home of 35 years to live with family 3 hours away.

They customized their services to meet our particular needs. Every aspect of the service provided was fantastic. All the involved staff were so professional and efficient. They made what was expected to be a stressful time so much easier. Highly recommend this company.
Ellen Garmaise
Positive: Professionalism, Quality, Responsiveness, Value
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Darling Solutions handled our large move faultlessly, from decluttering to packing to moving to unpacking. Everything that was promised was delivered. Over six days we got to know many of the staff members, and appreciated their support and suggestions. They were always good humoured with us and with each other. The office staff was unfailingly available, reliable and helpful.

We were delighted with the service and would recommend them without hesitation to anyone.
Flora Knight
Positive: Professionalism, Quality, Responsiveness, Value
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I used Darling Solutions for my move which required downsizing from a house to an apartment. They did a fantastic job and relieved me of all the stress involved in such a move. They also moved and setup my personal belongings and other items into my new apartment. I highly recommend Darling Solutions for your next move.
Shawn Ladd
Positive: Professionalism, Responsiveness
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Kelly Darling and her crew have moved my aging parents twice now. They are discreet, considerate, careful, and do complete work.
Andre Cousineau
Positive: Professionalism, Value
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Best movers we ever had. Ian, Colton, Tim, and Yan, did a great job. Every piece of furniture was carefully wrapped and unwrapped when we reached our destination. First time we move and not a stick of furniture was damaged. Great job guys!
Sarah Boyd
Positive: Professionalism, Quality, Responsiveness, Value
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I appreciate the overall care and attention Darling Solutions gave to my mother's move from her house to a retirement home. They provided their services for the initial move to the retirement home, staging when her house went up for sale and removal and dispersement services when her house sold. Communication with staff was always polite and courteous.In addition, Darling Solutions pricing is very reasonable.

I am so thankful we had the good fortune of finding them. I can't recommend them more highly!
Pierre Sabourin
Positive: Professionalism, Quality, Responsiveness, Value
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What a fantastic group of Professionals I have nothing but amazing things to say. They helped keep my parents positive in this huge transition into their new home.

This in my opinion is service the way it’s supposed to be. I love you all thank you so so much
Clarissa Brocklehurst
Positive: Professionalism, Quality, Responsiveness, Value
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We were so, so pleased with the services of the Darling moving team. Liam and Jon were efficient, kind, polite and caring. They were a pleasure to have in the house and quickly put our minds at rest about the move – they got everything done and were unfailingly cheerful and positive.
Chris Jackson
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The best moving company I have ever dealt with, all their crew is very professional, friendly and very hard working.

I highly recommend Darling Solutions to anyone.
Robert Cope
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My wife and I have moved more than a dozen times over the years – this was the very best! Very professional, efficient and capable. Despite some challenges at move-in including a torrential downpour, the crew (Kelly (the boss herself), Ian, Rob, Julie, Susan and David were upbeat, considerate and responsive. Special mention to Susan – a human dynamo – involved from beginning to end including making up our bed! Charges were in line with the estimate
Bill Tomes
Positive: Responsiveness
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I recently moved my mother to an assisted living facility and was recommended Darling Solutions for the move. Their name should be Guardian Angels. They took care of all needs and made my life so much easier. I live in Toronto and was managing this move in Ottawa. I had to rely on trust and reputation. Boy did they come through for me. Every service I needed they provided. The entire process from start to finish was done with accuracy and professionalism not to mention with heart when dealing with someone with dementia. I will definitely recommend Darling Solutions for any move involving an elderly person if you want a team that gets the job done with compassion!
Brendan Gleeson
Positive: Professionalism, Quality, Responsiveness, Value
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Darling Solutions ensured that our whole move process was completed thoughtfully, professionally and at a very reasonable price. From the assessor to the movers themselves, it was obvious that this whole company believed in excellent customer service. I would refer them to anyone who needed good and reliable moving services.
Marjorie Harvey
Positive: Professionalism, Quality, Responsiveness, Value
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Ten years ago, Kelly, Founder and Director of Darling Solutions, helped us move from our house to a condo with the help of a very small team. We could not have done it without them. We are delighted to see how Kelly’s business and team have grown into a sizable organization. We did not hesitate to ask her to help us with our recent move, from condo to retirement residence.

Again, we could not have done it without them! From decluttering and packing our condo to moving and setting us up in our new home, every member of the team was hardworking, helpful, warm and extremely competent. Their attention to detail in setting up our new place was remarkable. Honourable mention to the whole team: Kelly, Shawn, Ian, Phyllis, Barb M., Barb Y. Jack, Susan, Glen and Paul. Barb M., our team leader, and Ruth, in the office, were particularly good at calming a nervous client.

We recommend Darling Solutions without reservation. We can’t thank them enough.

Marj and Weldon
Susanne Cork
Positive: Professionalism, Quality, Responsiveness, Value
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We recently engaged Darling Movers to move my Mother from one Senior's residence to another. This move also required a secondary stop to pick up some additional items and then move everything into her new home. I cannot say enough about the professionalism of the Darling team. Right from the first phone call, we knew we were in good hands. The team was so gracious handling my Mother's questions and anxiety about making a move at 93! The quotation we received was very reasonable with no surprises or hidden charges along the way, and everything was accomplished with great efficiency and care. I will be recommending Darling Movers without reservation, to my family, friends and colleagues - this was by far the most worry free move we have made, and we will certainly be engaging them again.
Paul Saker
Recommend? Yes
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My in laws were recently given an opprtunity to move into a retirement facility. This was very much smaller than the home they had been living in for the past 40 years.
Adding COVID into the mix it was almost paralysing to think about. After a recommendation to Contact Darling most of that fear went away.
Professional, competent and most importantly Caring.
They made this move so smooth for my wife and her parents.
On moving day they left their old home and at the end of the day arrived in a new home with all their belongings unpacked and arranged. Completely stress and back pain free. The next day Darling took care of removing items targeted for donation and all remaining items for waste.
I cannot recommend this service enough.
Thank you so much.
Jennifer Perry
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I wanted to thank you so much for all of your help with my parents move.

Frankly thank-you does not even cover it. Your team, led by Julie, was absolutely incredible from the first moment we met down to the beautiful new plant for my mom and our goodbyes at the door.

They were so organized, thoughtful, friendly and polite. It was a sincere pleasure to work with all of them. I enjoyed the experience so much I am almost sad that the move is finished but happy that we will meet again when my parents are ready to hang their many pictures.

Again, I am in awe and am telling anyone with ears about Darling Solutions so they will hopefully in turn tell their friends and family.

Very best regards and please send our thanks once again to your team.
Jodi E
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Darling Solutions helped move my parents from Montreal to an Ottawa senior’s residence with a complicated move that involved planning, downsizing, packing and unpacking, and lots of coordination.

Everything went off without a hitch, and the team treated my family as if they were their own and answered all of our questions.

I highly recommend them for anyone moving to or within Ottawa—they took a very stressful move for us and made it as easy as possible.
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