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Moving Services

Moving Solutions

Darling Solutions is proud to offer our own moving services, using our own trucks and team! We feel that there is a certain sensitivity required, especially when providing senior moving services, and we recognize that our moving services reduce stress and ease the transition into a new dwelling.

We’ve been Ottawa movers since 2010, and Darling Solutions is unique in that 95% of our business comes from word-of-mouth referrals. Our entire team does their best to provide a red-carpet moving experience!

There is no extra charge for disassembly and reassembly of furniture, picture hanging, flights of stairs — our price is one hourly price, no hidden surprises. We charge from when our truck leaves the warehouse until it returns and we track time to the quarter hour, so your invoice is as accurate as possible.  

Our moving trucks come prepared with all the necessary supplies, including: moving blankets, stretch wrap, floor runners, picture boxes, wardrobe boxes (for hanging clothes), tools for disassembly and reassembly of furniture, and more!

Consultation

Customized estimate and service proposal
Our consulting team will:
  • Provide an in-person consultation, or a phone/ email consultation (pictures welcomed!).
  • Establish dates and timelines for your service.
  • After the consultation, we’ll present you with our service proposal and estimate.
  • Contact us if you wish to move forward with our proposal, and we'll take it from there!

Communication

Planning and clear communications
Our office team will:
  • Confirm dates and timelines for your move, and book confirmed dates in our calendar.
  • Plan and orchestrate the entire move, including reserving elevators at each end.
  • Email you a detailed move plan, including dates and times, so that you have all the information you need written down in one place.
  • Respond to your calls and emails, and answer any questions you may have.
  • Provide an invoice by email, after your service is complete.

Service

Provided by our own trucks and team
Our moving team will:
  • Arrive fully equipped with floor runners, stretch wrap, moving blankets, and more!
  • Supply wardrobe and picture boxes for use on move day (option to purchase upon request).
  • Pack hanging clothes, large artwork, and lampshades.
  • Stretch-wrap and/or blanket furniture to protect and ensure safe arrival.
  • Arrange furniture under your guidance once unloaded, so that you aren’t left to move it once we depart.

Frequently Asked Questions

To use our FAQ, click on a question and it will open to reveal the answer. More questions? Click here to go to our comprehensive FAQ!

What is included in your moving services?

Our moving services are one hourly price, with no hidden fees. Our moving team will pack any large artwork in picture boxes, hanging clothing in wardrobe boxes, and lamps and shades in boxes or bins as appropriate.

The team will use moving blankets and stretch wrap to wrap and protect furniture before loading the truck. If there is furniture to be dissembled or reassembled, they will make every effort to accommodate provided that it is not overly complex or dangerous; please note that we will take wall-mounted televisions off the wall, but we do not remount TVs.
Once the truck is loaded, they will proceed to your new home, unload furniture, and then unwrap and arrange it where you want it.

What supplies are on your moving truck?
Our moving trucks come stocked with basic supplies, including: tools, stretch wrap, moving blankets, moving dollies, bungee cords to secure furniture and boxes, straps for exceptionally heavy items. We also come equipped with tape gun and packing tape, mattress bags, picture boxes, wardrobe boxes (for hanging clothes!), and an assortment of boxes.
What is your service area?

We provide mostly Ottawa moving services, but we move clients outside of Ottawa too – we’ll do our best to get your things where they need to go! 

Kindly call our office to discuss your needs – if we can’t help you directly, we may be able to offer a referral.

Have you seen our FAQ?

Our most Frequently Asked Questions (FAQs), all gathered in one, convenient place.

Not seeing what you want to know? Ask us - we might even add it to our FAQ!

Have you seen our blog?

Twice monthly blog posts, with articles offering tips, tricks, and helpful information. Let us answer all your questions (and maybe some you didn't know you had!)

Not seeing what you want to know? Ask us - we might even write a post about it!
What your friends Say

Testimonials

Dave Tod
Positive: Professionalism
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We used Darling to move my parents into the Redwoods September 1, 2020. The pre move consultation went smoothly as did the prepacking and on moving day the guys showed up on time and finished on time. I was greeted by name so that was a nice bonus. The team wore uniforms – a nice touch of professionalism.

The team knew where to park and the layout of both buildings – again good research. And although I was not present for the off loading it went smoothly as well. All of the team showed expertise and an understanding of the complexities of dealing with elderly people and their families.

We would definitely recommend them!
Pierre Sabourin
Positive: Professionalism, Quality, Responsiveness, Value
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What a fantastic group of Professionals I have nothing but amazing things to say. They helped keep my parents positive in this huge transition into their new home.

This in my opinion is service the way it’s supposed to be. I love you all thank you so so much
Janet Smith
Positive: Professionalism, Quality, Responsiveness, Value
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I have dealt with Darling Solutions to move my Dad from his home to a retirement residence twice and now as an estate move. All the staff are very helpful and professional. The first move I decided to do the unpacking myself but the second time I had them do the unpacking and placing of everything. They did a phenomenal job at placing the furniture, hanging pictures etc. The last move they delivered furniture donations to Mathew House for me also took things to Value Village and disposed of anything of no value and delivered what was coming to my home. They even moved a piece of furniture from my den to my basement as it was being replaced by a desk from my Dad.

I would definitely recommend Darling Solutions for your moving needs.
G Green
Positive: Professionalism, Quality, Responsiveness, Value
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We are deeply appreciative of the work done by the Darling team, during a stressful time. Prospective clients can have full confidence in their services, from first contact, to final billing. We especially enjoyed working with the packers (who also set up and help to stage at the destination) and the movers. They were fast, friendly, and very good at their jobs. Big thanks to Julie, Kelly H, Dan, and Yan.
John O'Halloran
Positive: Professionalism, Quality, Responsiveness, Value
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After 37 years military service and countless moves my recent move with Darling Solutions was the most professional, efficient, cost effective, caring and competent moving company I encountered. Darling handled my furniture and effects as if it were their own. Paul and Aimee were most efficient and careful packers. The entire team, under Paul as Team Leader, were so proficient, friendly and professional that my son gave them all a tip. I had a fantastic downsizing move. Customer service was top drawer. My move with Darling was painless. Darling looked after all my moving requirements in the most professional and caring manner. I was not disappointed when I selected Darling Solutions as my mover. John F. O'Halloran
Sarah Boyd
Positive: Professionalism, Quality, Responsiveness, Value
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I appreciate the overall care and attention Darling Solutions gave to my mother's move from her house to a retirement home. They provided their services for the initial move to the retirement home, staging when her house went up for sale and removal and dispersement services when her house sold. Communication with staff was always polite and courteous.In addition, Darling Solutions pricing is very reasonable. I am so thankful we had the good fortune of finding them. I can't recommend them more highly!
Ellen Garmaise
Positive: Professionalism, Quality, Responsiveness, Value
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Darling Solutions handled our large move faultlessly, from decluttering to packing to moving to unpacking. Everything that was promised was delivered. Over six days we got to know many of the staff members, and appreciated their support and suggestions. They were always good humoured with us and with each other. The office staff was unfailingly available, reliable and helpful. We were delighted with the service and would recommend them without hesitation to anyone.
Margot Laporte
Positive: Professionalism, Responsiveness
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We used Darling Solutions to pack up and move my elderly parents from their home of 35 years to live with family 3 hours away. They customized their services to meet our particular needs. Every aspect of the service provided was fantastic. All the involved staff were so professional and efficient. They made what was expected to be a stressful time so much easier. Highly recommend this company.
Flora Knight
Positive: Professionalism, Quality, Responsiveness, Value
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I used Darling Solutions for my move which required downsizing from a house to an apartment. They did a fantastic job and relieved me of all the stress involved in such a move. They also moved and setup my personal belongings and other items into my new apartment. I highly recommend Darling Solutions for your next move.
Shawn Ladd
Positive: Professionalism, Responsiveness
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Kelly Darling and her crew have moved my aging parents twice now. They are discreet, considerate, careful, and do complete work.
Andre Cousineau
Positive: Professionalism, Value
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Best movers we ever had. Ian, Colton, Tim, and Yan, did a great job. Every piece of furniture was carefully wrapped and unwrapped when we reached our destination. First time we move and not a stick of furniture was damaged. Great job guys!
Clarissa Brocklehurst
Positive: Professionalism, Quality, Responsiveness, Value
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We were so, so pleased with the services of the Darling moving team. Liam and Jon were efficient, kind, polite and caring. They were a pleasure to have in the house and quickly put our minds at rest about the move – they got everything done and were unfailingly cheerful and positive.
Kimberly Irwin
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Darling Solutions made a very difficult life transition for our family as smooth as could be hoped for. With 3 siblings, a dad with severe dementia and a mother not wanting to leave the home we grew up in and all the memories that were so hard to let go - it took a special person to navigate this.

Kelly's team displayed the same mindfulness, caring and compassion on the job as she did during the initial consult. We are grateful to your company for helping us through this. Thank you
Chris Jackson
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The best moving company I have ever dealt with, all their crew is very professional, friendly and very hard working.

I highly recommend Darling Solutions to anyone.
Robert Cope
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My wife and I have moved more than a dozen times over the years – this was the very best! Very professional, efficient and capable. Despite some challenges at move-in including a torrential downpour, the crew (Kelly (the boss herself), Ian, Rob, Julie, Susan and David were upbeat, considerate and responsive. Special mention to Susan – a human dynamo – involved from beginning to end including making up our bed! Charges were in line with the estimate
Bill Tomes
Positive: Responsiveness
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I recently moved my mother to an assisted living facility and was recommended Darling Solutions for the move. Their name should be Guardian Angels. They took care of all needs and made my life so much easier. I live in Toronto and was managing this move in Ottawa. I had to rely on trust and reputation. Boy did they come through for me. Every service I needed they provided. The entire process from start to finish was done with accuracy and professionalism not to mention with heart when dealing with someone with dementia. I will definitely recommend Darling Solutions for any move involving an elderly person if you want a team that gets the job done with compassion!
Brendan Gleeson
Positive: Professionalism, Quality, Responsiveness, Value
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Darling Solutions ensured that our whole move process was completed thoughtfully, professionally and at a very reasonable price. From the assessor to the movers themselves, it was obvious that this whole company believed in excellent customer service. I would refer them to anyone who needed good and reliable moving services.
Marjorie Harvey
Positive: Professionalism, Quality, Responsiveness, Value
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Ten years ago, Kelly, Founder and Director of Darling Solutions, helped us move from our house to a condo with the help of a very small team. We could not have done it without them. We are delighted to see how Kelly’s business and team have grown into a sizable organization. We did not hesitate to ask her to help us with our recent move, from condo to retirement residence.

Again, we could not have done it without them! From decluttering and packing our condo to moving and setting us up in our new home, every member of the team was hardworking, helpful, warm and extremely competent. Their attention to detail in setting up our new place was remarkable. Honourable mention to the whole team: Kelly, Shawn, Ian, Phyllis, Barb M., Barb Y. Jack, Susan, Glen and Paul. Barb M., our team leader, and Ruth, in the office, were particularly good at calming a nervous client.

We recommend Darling Solutions without reservation. We can’t thank them enough.

Marj and Weldon
Susanne Cork
Positive: Professionalism, Quality, Responsiveness, Value
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We recently engaged Darling Movers to move my Mother from one Senior's residence to another. This move also required a secondary stop to pick up some additional items and then move everything into her new home. I cannot say enough about the professionalism of the Darling team. Right from the first phone call, we knew we were in good hands. The team was so gracious handling my Mother's questions and anxiety about making a move at 93! The quotation we received was very reasonable with no surprises or hidden charges along the way, and everything was accomplished with great efficiency and care. I will be recommending Darling Movers without reservation, to my family, friends and colleagues - this was by far the most worry free move we have made, and we will certainly be engaging them again.
Paul Saker
Recommend? Yes
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My in laws were recently given an opprtunity to move into a retirement facility. This was very much smaller than the home they had been living in for the past 40 years.
Adding COVID into the mix it was almost paralysing to think about. After a recommendation to Contact Darling most of that fear went away.
Professional, competent and most importantly Caring.
They made this move so smooth for my wife and her parents.
On moving day they left their old home and at the end of the day arrived in a new home with all their belongings unpacked and arranged. Completely stress and back pain free. The next day Darling took care of removing items targeted for donation and all remaining items for waste.
I cannot recommend this service enough.
Thank you so much.
Jennifer Perry
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I wanted to thank you so much for all of your help with my parents move.

Frankly thank-you does not even cover it. Your team, led by Julie, was absolutely incredible from the first moment we met down to the beautiful new plant for my mom and our goodbyes at the door.

They were so organized, thoughtful, friendly and polite. It was a sincere pleasure to work with all of them. I enjoyed the experience so much I am almost sad that the move is finished but happy that we will meet again when my parents are ready to hang their many pictures.

Again, I am in awe and am telling anyone with ears about Darling Solutions so they will hopefully in turn tell their friends and family.

Very best regards and please send our thanks once again to your team.
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