Darling Solutions is passionate about helping people. Our services are special because of the team that delivers those services – we all care about and love what we do! We take great pride in the services we provide, and our team is committed to the best possible client experience. Established to offer support to seniors, executors, and family members facing challenging lifestyle changes, Darling Solutions has been serving the Ottawa area since 2010. We are an advocate for the client, a resource for the family, and a project manager.
We strive to make any moving or downsizing experience as stress-free and positive as possible, while honoring the great emotional weight that comes with these lifestyle changes. Not only are the services that Darling Solutions provides essential for some clients, but the emotional support offered alongside those services set us apart – we are always looking out for your best interests.
Darling Solutions is proud to support our community. We strive to deliver client donations to organizations where they can make an impact – we work with many local organizations, including Matthew House Ottawa’s Furniture Bank and Habitat for Humanity. We make every effort to deliver donations to our client’s chosen organization, and when possible, we request a tax receipt on behalf of our clients for their donations.
Inspired by a combination of a 30-year career in the hospitality industry, Kelly knows that she has found her true calling. After all those years of working with the public, a desire to help people, and a gift for attracting team members who share her passion, Kelly’s greatest satisfaction is serving those she feels need serving the most — seniors in transition.
Kelly is the founder and director of Darling Solutions, an accredited graduate of the Certified Relocation & Transition Specialist (CRTS) and the Certified International Staging Professional (CISP) programs, and a graduate of Practical Nursing.
As our Operations Manager, Becca wears many hats; she provides client and office support, helps to look after the moving trucks, orders warehouse & moving supplies, as well as assisting with hiring and training new employees. To boot, she is the voice of our answering machine!
Working with Darling Solutions for over 5 years, Becca is the very definition of knowledgeable and competent about all things ‘transition’ and is an incredibly hard worker. She moonlights as a Senior Transition Specialist and Team Lead.
Becca has an undergraduate degree in Psychology and is passionate about raising awareness for mental health. Between her role with Darling Solutions and her rambunctious toddler, she is always running!
Ruth is our Executive Assistant, in charge of organizing all the little details that come with a move. She has an incredible gift for understanding what clients need and want — and delivering just that. Her compassion and kindness shine through in all her communications — you’ll see when you speak with her!
Ruth has a beautiful family, including two wonderful kids, their dog, and her husband. She’s not sure which one is the most troublesome!
Maddy is our Office Administrator and often the first person you speak with when you call Darling Solutions!
Maddy’s specialties include staff scheduling, invoicing, answering client inquires and managing Darling Solutions’ social media! Her attention to detail and dedication to her clients is an asset to our team.
When she’s not in the office, she enjoys spending time with her dogs, biking and perfecting her bread recipes!
Jasmine is our newest office team member, and we’re grateful to have her – she is sunshine personified! Her professionalism and dedication to getting it right will serve you well, and she’s got a fantastic sense of humor on top of it all! Her energy, forethought, and kindness make her effective in the field as a packer as well as in the office.
Jasmine graduated from Algonquin College for the Child and Youth Worker (CYW) Program. She loves food (both cooking and eating it!) and is incredibly active – she is an avid jogger, and she loves to ski!
Duke is our 13-year old boxer – he’s been with Kelly since before Darling Solutions was created! He oversees our office team and keeps everyone in line. A grouchy bark is enough to shake treats out of his colleagues.
When not in the office, Duke enjoys napping on the couch, out of Frankie’s reach. He considers himself a lap dog and will not take no for an answer!
Frankie is the newest member of the DS team! He is hard at work learning about all the fun things to chew in the world, and he hopes to extend this to moving boxes and packing paper in the coming months.
When at home, Frankie enjoys chewing on shoes and chasing the broom. He is learning manners and boundaries from Duke.
Packing and Staging Team
Susan is our Transition Service Manager, and she is amazing — her kind, genuine nature will shine through when you meet her! She is sunshine personified.
With 15 years serving seniors and adults with disabilities, it’s obvious that Susan’s passion for helping others is an integral part of who she is. She is a Certified Personal Support Worker (PSW), and does yoga and works out in her spare time too.
Her energy and strength is boundless, as is her positive and encouraging approach to everything she does.
Julie is simply amazing. Quick working, careful and smart and approachable, she’s a stellar Team Lead and one of the cornerstones of our service. Julie assists with hiring and managing the new packers, as well as managing their training. She’s also a stand out at kindly sharing and implementing ideas on how to make the client experience better. You’ll just love her!
Outside of work, Julie enjoys spending time with her sweet dog Chloe, and she recently became a Nana herself.
Kelly is a senior packer extraordinaire, as well as an incredible stager. She is hardworking, bright and cheerful, super easy to talk with and really knows her stuff.
Clients and teammates wholeheartedly agree, Kelly was made for working with seniors and helping them transition in the most stress free, and comfortable way possible.
We are so lucky to have Barb on our team! Barb’s experience as a Senior Living Advisor is a great asset to Darling Solutions as their lead in Community Relations. Her passion to help seniors and provide them with the tools needed to downsize shows in the delivery of her educational presentations as well as her one-on-one support with clients.
Barb has a very diverse career background and has worked for various media companies, and she continues to teach at Algonquin College. Barb decided to change her career path during her senior volunteer work with the local Alzheimer Society. She is presently on the Board of Directors for the Alzheimer Society of Ontario. Outside work she enjoys gardening, golfing, and curling in the winter.
Alison has a special gift – her positivity and cheerful nature boost everyone around her, and she is one of the most energetic people we’ve ever met! Alison is not only a caring and experienced packer and Team Lead, she’s an excellent stager as well.
In her free time, Alison loves to dance. She has mastered three languages (English, French, and Spanish), and has two wonderful children.
Marie comes to us from France, where she graduated in art history and archeology. She has five years of restaurant industry experience as a cook. She has lived in five different countries, so you can be sure that she has lots of experience packing and moving.
Marie loves food, and has a self-proclaimed “serious cheese addiction”. She enjoys reading, watching movies, and cooking, and is always keen to learn something new!
Ian is our Moving Service Manager, and the lead man for the Darling Solutions moving team! He has a unique combination of strength, smarts, skills and sense of humor — just an all-around great person. His exceptional work ethic and his gentle, kind nature make him instantly likable, even lovable, to all those who meet and work with him.
Outside of work, Ian can be found coaching his son’s hockey team, cruising on his motorbike or enjoying time with his wife and 3 kids — who are not so much kids anymore.
A mechanical engineer by trade, we are lucky to have Alex as our Warehouse and Moving Operations Manager. Not only does he work in the field as a mover and driver, he also assists with monitoring warehouse supplies, moving truck maintenance, and hiring and training new movers. He’s both a jack and master of all trades!
In his spare time, Alex enjoys tinkering with various building projects, followed by a good meal and better wine.
Danny has a heart of gold, and it’s rare to see him without a smile! He is an incredibly hard worker who is always willing to do that one last thing to make someone feel comfortable in their new space. Danny likes his job because he understands the impact his actions have on our clients, and he loves knowing that he helped to contribute to a positive experience!
When he isn’t at work, Danny enjoys spending time with his two children, cooking, gardening, and ice fishing.
Colton is an energetic person who strives to do his best each and every day, treating clients as though they are family. He says that being able to help people on a daily basis through challenging transitions really makes him feel good about what he does!
Colton’s family means everything to him, which is part of why he is so passionate about his role at Darling Solutions! When he isn’t working, he is enjoying time with his beautiful fiancée and exploring his newest role as a first-time father.
Liam has it all – he is kind, charming, and conscientious. He works as a driver and a mover, and is excellent as a Team Lead and as part of the crew. He’s a very thoughtful individual who puts care into his actions and decisions.
Does he seem familiar? Liam is a local musician who has been playing since the age of six! While studying at the University of Ottawa, he nurtured his musical passions and soon found himself playing 5 nights a week under the name of Liam Lloyd.
Sam is quick with a smile and always happy to help where he can. Well rounded, he works with Darling Solutions as a driver, packer, and mover.
Sam recently graduated from PROGRAM. He enjoys a little friendly competition, and enjoys sports. He captains Darling Solutions Hope Volleyball team.
Rob is a high energy, get the job done well, tireless worker. On top of his skills as a packer and mover, you’ll find him to be a creative and clever problem solver with a with a great sense of humour and a contagious laugh.
Fun fact — Rob was a semi-pro football player!
Glen has a wealth of experience around moving — 15 years, in fact! He has specialized in senior moving for the last 6 years and is an expert. Fantastic multi-tasking and problem-solving skills are only a small part of what makes Glen so wonderful.
He thrives when he is helping others… it gives him a sense of peace! Let his confidence, calm nature, and can-do attitude guide you through your move.
Luke is originally from the West Midlands of the UK. He moved to Canada in March 2020 with his girlfriend, Marie, who also works with Darling Solutions. Luke’s attention to detail serves him well; you may see him packing as well as moving!
Luke’s hobbies are mostly reserved to cooking, reading, enjoying movies and TV; he sincerely hopes to add socialising back to that list in the near future.
Paul has a passion for helping people and going the extra mile for clients, so he is a natural fit on both our packing and moving teams. He is a hard worker whose patience, humor, and grounded nature make him well-suited to the nature of our work. Trust us – you’re going to love him!
When not at work, you will usually find Paul with his wife and two young boys, enjoying some down time.
Jonathan is a self-described “people person”, who has an incredible smile and loves meeting new people and learning about their lives and their backgrounds. He is very passionate about his work, and he has a steady source of motivation that drives him to do his best.
Jonathan thrives on challenges; he is constantly setting goals for myself in pursuit of greatness. He is proud that he can almost always find common ground with strangers, and he wants to make people feel comfortable in his presence.
Adam is a positive and friendly individual, who enjoys helping people and his community. He’s worked in moving and done transitions for his dad’s investment properties throughout the years, inspiring him to join the wonderful team at Darling Solutions.
He is currently studying Architectural Technology, and enjoys sports and travelling. As a fitness enthusiast, he loves to stay active and loves to draw and play music in his free time.
Kathy is a Certified Relocation and Transition Specialist and the owner/operator of K. Turner Transitions who often partners with Darling Solutions. Kathy has thirty years experience working with seniors and their families and her kind spirit and caring nature makes Darling Solutions proud to work with her.