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About Us

Our Story

Darling Solutions is passionate about helping people. Our services are special because of the team that delivers those services – we all care about and love what we do! We take great pride in the services we provide, and our team is committed to the best possible client experience. Established to offer support to seniors, executors, and family members facing challenging lifestyle changes, Darling Solutions has been serving the Ottawa area since 2010. We are an advocate for the client, a resource for the family, and a project manager.

We strive to make any moving or downsizing experience as stress-free and positive as possible, while honoring the great emotional weight that comes with these lifestyle changes. Not only are the services that Darling Solutions provides essential for some clients, but the emotional support offered alongside those services set us apart – we are always looking out for your best interests.

Darling Solutions is proud to support our community. We strive to deliver client donations to organizations where they can make an impact – we work with many local organizations, including Matthew House Ottawa’s Furniture Bank and Habitat for Humanity. We make every effort to deliver donations to our client’s chosen organization, and when possible, we request a tax receipt on behalf of our clients for their donations.

Our Team

Office Team

Kelly Sloan
Kelly's Story

Inspired by a combination of a 30-year career in the hospitality industry, Kelly knows that she has found her true calling. After all those years of working with the public, a desire to help people, and a gift for attracting team members who share her passion, Kelly’s greatest satisfaction is serving those she feels need serving the most — seniors in transition.

Kelly is the founder and director of Darling Solutions, an accredited graduate of the Certified Relocation & Transition Specialist (CRTS) and the Certified International Staging Professional (CISP) programs, and a graduate of Practical Nursing.

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Ruth's Story

Ruth is our Executive Assistant, in charge of organizing all the little details that come with a move. She has an incredible gift for understanding what clients need and want — and delivering just that. Her compassion and kindness shine through in all her communications — you’ll see when you speak with her!

Ruth has a beautiful family, including two wonderful kids, their dog, and her husband. She’s not sure which one is the most troublesome!

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Maddy's Story

Maddy is our Office Administrator, and often the first person you speak with when you call Darling Solutions. Maddy’s specialties include staff scheduling, invoicing, answering client inquires and managing Darling Solutions’ social media! Her attention to detail and dedication to her clients is an asset to our team.

When she’s not in the office, she enjoys spending time with her dog, biking and perfecting her bread recipes!

Jasmine
Jasmine's Story

Jasmine is sunshine personified! Her professionalism and dedication to getting it right will serve you well, and she’s got a fantastic sense of humor on top of it all! Her energy, forethought, and kindness make her effective in the field as a packer as well as in the office.

Jasmine graduated from Algonquin College for the Child and Youth Worker (CYW) Program. She loves food (both cooking and eating it!) and is incredibly active – she is an avid jogger, and she loves to ski!

Tami's Story

Tami comes to Darling Solutions from a rich career of client-focused services. She is very thorough and big on details – nothing escapes her keen eyes!

Outside of work, Tami is kept on her toes by her loving partner and her fur babies – an adorable, goofball dog, and two kitties. She loves to cook, garden, and play soft ball in her spare time.

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Becca's Story

Becca is away indefinitely on medical leave, but she looks forward to being back with the team!

Working with Darling Solutions for over 5 years, Becca is the very definition of knowledgeable and competent about all things ‘transition’ and is an incredibly hard worker. As our Operations and Office Manager, Becca wears many hats; she provides client and office support, helps to look after the moving trucks, orders warehouse & moving supplies, as well as assisting with hiring and training new employees. To boot, she is the voice of our answering machine! She moonlights as a Senior Transition Specialist and Team Lead.

Becca has an undergraduate degree in Psychology and is passionate about raising awareness for mental health. Between her role with Darling Solutions and her rambunctious toddler, she is always on the run!

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Frankie's Story

Frankie is the newest member of the DS team! He reminds us to take joy in the little things (mainly, himself). Frankie is a fountain of excitement upon meeting new people, and he excels at chewing shoes.

When at home, Frankie enjoys lockpicking, fighting off the vacuum, and chasing the broom.

Packing and Staging Team

Susan Headshot
Susan's Story

Susan is our Transition Service Manager, and she is amazing — her kind, genuine nature will shine through when you meet her! She is sunshine personified.

With 15 years serving seniors and adults with disabilities, it’s obvious that Susan’s passion for helping others is an integral part of who she is. She is a Certified Personal Support Worker (PSW), and does yoga and works out in her spare time too.

Her energy and strength is boundless, as is her positive and encouraging approach to everything she does.

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Julie's Story

Julie is simply amazing. Quick working, careful and smart and approachable, she’s a stellar Team Lead and one of the cornerstones of our service. Julie assists with hiring and managing the new packers, as well as managing their training. She’s also a stand out at kindly sharing and implementing ideas on how to make the client experience better. You’ll just love her!

 

Outside of work, Julie enjoys spending time with her sweet dog Chloe, and she recently became a Nana herself.

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Kelly's Story

Kelly is a senior packer extraordinaire, as well as an incredible stager. She is hardworking, bright and cheerful, super easy to talk with and really knows her stuff.

Clients and teammates wholeheartedly agree, Kelly was made for working with seniors and helping them transition in the most stress free, and comfortable way possible.

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Barb's Story

We are so lucky to have Barb on our team! Barb’s experience as a Senior Living Advisor is a great asset to Darling Solutions as their lead in Community Relations. Her passion to help seniors and provide them with the tools needed to downsize shows in the delivery of her educational presentations as well as her one-on-one support with clients.  

Barb has a very diverse career background and has worked for various media companies, and she continues to teach at Algonquin College.  Barb decided to change her career path during her senior volunteer work with the local Alzheimer Society.  She is presently on the Board of Directors for the Alzheimer Society of Ontario.  Outside work she enjoys gardening, golfing, and curling in the winter.

Barb Y
Barb's Story

Born and raised in Ottawa, Barb has a passion for helping others. After spending 17 years as a fundraiser for The United Way and The Ottawa Hospital helping raise funds and awareness for those in our community with needs, Barb decided to stay home and raise her beautiful daughter and son.

When not going the extra mile for others, you will find her enjoying walks with her husband and dog Flynn and hosting dinners for family and friends. 

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Alison's Story

Alison has a special gift – her positivity and cheerful nature boost everyone around her, and she is one of the most energetic people we’ve ever met! Alison is not only a caring and experienced packer and Team Lead, she’s an excellent stager as well. 

In her free time, Alison loves to dance. She has mastered three languages (English, French, and Spanish), and has two wonderful children.

Erin's Story
Erin first joined Darling Solutions as a co-op student, and she liked it so much she came back to work with us!  Not only is she a skilled packer, Erin has is an excellent stager as well and often works on floor plans.
 

Erin is in her second year of Interior Design at Algonquin College. In her spare time, she enjoys hiking with her dog, reading, drawing, and hanging out with her friends.

Phyllis's Story

Phyllis recently decided to look for part-time work, but rather than go back to her ‘old’ job, she wanted something that would get her out in the world with people. She’s found her happy place – in addition to loving her colleagues, Phyllis is a true people person and she looks forward to meeting her clients each day! 

Phyllis understands that there is a tremendous sense of accomplishment and satisfaction in knowing that she’s have helped someone make their downsizing transition just a little bit easier.

When not at work, Phyllis loves spending time with her friends and family (especially her 2 precious
granddaughters), travelling, golfing, and going to the theatre.

Moving Team

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Ian's Story

Ian is our Moving Service Manager, and the lead man for the Darling Solutions moving team! He has a unique combination of strength, smarts, skills and sense of humor — just an all-around great person. His exceptional work ethic and his gentle, kind nature make him instantly likable, even lovable, to all those who meet and work with him.

Outside of work, Ian can be found coaching his son’s hockey team, cruising on his motorbike or enjoying time with his wife and 3 kids — who are not so much kids anymore.

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Shawn's Story

Shawn is a gem – honest and down to earth, he is not afraid of hard work! He is our Warehouse Operations Manager, and oversees management of the trucks and warehouse.

Shawn has a wife and three loving children, as well as a dog. He’s also a proud Papa!

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Danny's Story

Danny has a heart of gold, and it’s rare to see him without a smile! He is an incredibly hard worker who is always willing to do that one last thing to make someone feel comfortable in their new space. Danny likes his job because he understands the impact his actions have on our clients, and he loves knowing that he helped to contribute to a positive experience!

When he isn’t at work, Danny enjoys spending time with his two children, cooking, gardening, and ice fishing.

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Colton's Story

Colton is an energetic person who strives to do his best each and every day, treating clients as though they are family. He says that being able to help people on a daily basis through challenging transitions really makes him feel good about what he does!

Colton’s family means everything to him, which is part of why he is so passionate about his role at Darling Solutions! When he isn’t working, he is enjoying time with his beautiful fiancée and exploring his newest role as a first-time father.

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Liam's Story

Liam has it all – he is kind, charming, and conscientious. He works as a driver and a mover, and is excellent as a Team Lead and as part of the crew. He’s a very thoughtful individual who puts care into his actions and decisions.

Does he seem familiar? Liam is a local musician who has been playing since the age of six! While studying at the University of Ottawa, he nurtured his musical passions and soon found himself playing 5 nights a week under the name of Liam Lloyd.

Jarred's Story

Jarred is another of our fantastic drivers, joining us with several years of both moving and driving experience. His laugh is infectious and he’s just a joy to be around. He is very energetic and greets everyone with a smile! 

Jarred is a very dedicated father of two. On his off time, he enjoys video games and keeping up with sports. 

Nick's Story

Nick is a valuable member of our team, with several years in the driving and moving industries. Everything he does is well thought out – he is a professional, after all!  

Outside of work, Nick is very family oriented.

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Glen's Story

Glen has a wealth of experience around moving — 15 years, in fact! He has specialized in senior moving for the last 6 years and is an expert. Fantastic multi-tasking and problem-solving skills are only a small part of what makes Glen so wonderful.

He thrives when he is helping others… it gives him a sense of peace! Let his confidence, calm nature, and can-do attitude guide you through your move.

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Paul's Story

Paul has a passion for helping people and going the extra mile for clients, so he is a natural fit on both our packing and moving teams. He is a hard worker whose patience, humor, and grounded nature make him well-suited to the nature of our work. Trust us – you’re going to love him!

When not at work, you will usually find Paul with his wife and two young boys, enjoying some down time.

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Jonathan's Story

Jonathan is a self-described “people person”, who has an incredible smile and loves meeting new people and learning about their lives and their backgrounds. He is very passionate about his work, and he has a steady source of motivation that drives him to do his best.

Jonathan thrives on challenges; he is constantly setting goals for myself in pursuit of greatness. He is proud that he can almost always find common ground with strangers, and he wants to make people feel comfortable in his presence. 

Owen
Owen's Story

Owen has an incredibly positive, “can-do” attitude. Don’t let his youth fool you – he knows more than he lets on! His attention to detail sees him assist with packing and unpacking as well as moving services.

Owen recently graduated, and just purchased his first car – congrats!

Tim's Story
Tim enjoys doing anything outdoors and absolutely adores dogs. He enjoys sports, especially boxing. 
 
Tim is very sweet, and he is absolutely wonderful with our clients. He is going into the armed forces. 
Yan
Yan's Story

Yan is an extremely hard worker with previous moving experience under his belt. He has a sweet nature, and all our clients love him.

Fun fact: Yan’s cousin is our own Jonathan (above). We’re grateful that Jon connected us!

Jacob
Jacob's Story

Jacob is a dependable young man who is easy to talk to! He works part-time with Darling Solutions, as he is busy building his own business.

He is a devoted “uncle” to Frankie in his spare time, and enjoys watching movies.

Guest Stars

Kathy's Story

Kathy is a Certified Relocation and Transition Specialist and the owner/operator of K. Turner Transitions who often partners with Darling Solutions. Kathy has thirty years experience working with seniors and their families and her kind spirit and caring nature makes Darling Solutions proud to work with her.

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